Notifications of comments of bloggers who had provided their email ID on their profile page used to land in the Primary of tab of my Gmail. These had in the "From" field the email ID of the commenter.
Notifications of comments of bloggers who hadn't made public their email ID used to land in the Social tab of my Gmail. In the "From" field, instead of the email ID of the commenter, it was <noreply-comment@blogger.com>.
THE FIRST CHANGE
About a fortnight back, I sensed something was wrong when I found that all the email notifications were landing in the Social tab and none in the Primary tab.
When I checked carefully, I noticed that Google had removed the email ID from the notification of even commenters who had made public their email ID and replaced it with <noreply-comment@blogger.com>.
The immediate consequence was I could no longer email directly my reply to the commenter. Instead, I had to post the comment on my blog.
Actually, I never knew I could email my reply directly to a commenter until I noticed it on Liz A's blog, Laws of Gravity.
I realised it was simpler and switched to this method by providing my email ID on the profile page. Ever since I have found this quite a convenient way of interacting with the comments on my blog.
I found the change that Google had effected quite strange and wondered what could have been the trigger.
WHY THE CHANGE
When I went to the Help page, I found that one of the bloggers, Linda, had already flagged this change.
It seems Blogger is now sending my blog's comments via email notifications as no-reply via blogger.com I used to be able to reply to my commenters through email. Now, they are all coming in as no-reply. They do have their email address in their Blogger profiles.
To this, a Google employee, Jonn, replied:
This was an intentional change made for privacy reasons, as there is no verification process for public contact emails on Blogger.
That's a fair observation by Google, but it didn't make sense since the commenters themselves have made public their email ID on the profile. There is no need for a verification process since no one other than the blogger can make their email ID visible on the profile page.
THE SECOND CHANGE
However, Google took note of the point made by Linda and modified the original change. Jonn's reply continued:
That being said, after hearing your feedback I am adding a new (very similar) feature which will set a "reply to" address in the email, so that when you reply to the email it will send it to the commenting user's contact email address.
Incidentally, the restoration of the option for the blogger to email the commenter directly is not easily visible.
One has to click the drop-down arrow to see:
from: Name <noreply-comment@blogger.com>
reply-to: Name <email ID>
BLOGGERS UNAWARE
This might have been a small change, but it did impact the way bloggers interacted with commenters. Google should have notified bloggers about these changes.
However, I am glad that Google listened to the feedback and quickly restored the status quo, albeit with some modifications.